Independence, dignity and wellbeing in your own home.
Get the highest quality holistic domiciliary care from qualified, capable professionals who support your physical, emotional and social needs.
Your care journey with us
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1. Get in touch
Call our team on 0121 663 6567 or complete the contact form here, and we’ll get back to you to answer your questions and discover how we can help.
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2. Assessment
We’ll arrange a convenient time to discuss your needs. To really get to know you, we prefer this to be face-to-face. However, we can also arrange a phone call, video call or virtual meeting online.
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3. Care Plan
Guided by your needs and preferences we’ll agree a care plan. We’ll work with you and your loved ones to ensure it meets your total satisfaction, with a focus on your well-being.
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4. Care delivery
Our compassionate, highly skilled, qualified team will start to visit you and give you all the support you asked for. We pride ourselves on creating an environment that allows us to recruit and retain the very best staff for your care.
How we’re different
Bespoke, personalised, tailored to YOUR needs, not business targets
High quality, assured, regulated by the Care Quality Commission
NOT owned or run by a faceless conglomerate – we’re local people like you
Focused on promoting the World Health Organisation’s vision for Age-Friendly Communities
Doctor-led: You’ll get a dedicated session with a medical lead experienced in elderly care
Thorough and comprehensive: We’ll conduct risk assessments, check your care needs, and run your care plan by a medical consultant who can flag additional support
Peace of mind: No contracts, no pressure - just the care you want and need, at the time you ask for it
Our services
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Domiciliary Care
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Live-in / Overnight Care
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Emergency Homecare
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Post-operative Care
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Housekeeping Services
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Ad-hoc / Respite Care
Always true to our values
At Oakwell Homecare, we believe that being invited to care for you inside your home is a trust and an honour. It’s a responsibility that we properly understand and appreciate, and one we take very seriously.
We are really proud of our values, commitment and the overall vision for our service. We believe it’s not good enough to be ‘just’ good enough - we aim above and beyond your expectations.
To learn more about the professional commitments we make in our service, including how we keep you safe and well, and how we comply with the best practice, standards and duties set out by the Care Quality Commission, please read our About section.
Care with ourselves in mind
What do we mean by this? Well, every day we ask ourselves one fundamental question: Are we providing a service that we’d like our own family members to use?
The answer is yes - our own parents, grandparents, uncles and aunts are our very first clients, and one day we’ll be users of Oakwell Homecare services ourselves.
Communication and clarity
You’ll always have a clear point of contact to call and update your needs. We strive to be the easiest and most direct service you’ll ever use.
This means no distant call centres or waiting around - you’ll be able to talk to someone about your care within office hours.
How much does it cost?
We know that the cost of our service is one of your most important considerations. Throughout the consultation process, we aim to understand your needs, agree exactly what you want us to do, and then provide you with precise, clear, and transparent pricing.
We’ll never give you a ‘quote’, we’ll always give you a proper price for an itemised list of services you’ve asked for, signed off by you in advance.
We might not be the cheapest but we’re confident that our pricing is both competitive and exceptional value, and our quality will meet and exceed your expectations. For answers to our frequently asked questions, head over to our FAQ section.
Confident.
Independent.
Dignified.
The best you can be, with a little help.
Start getting the support you need today
“The team at Oakwell Homecare has been incredibly supportive throughout the assessment process. They are genuinely attentive and responsive, ensuring that all my potential care needs are thoroughly understood. It's comforting to know that their vigilance and dedication will play a crucial role in preserving my independence and enjoyment of life. I’m looking forward to receiving their services.”
— M.J., exploring homecare options in Edgbaston
